Frequently Asked Questions

What is product rework?

A value added service provided by ezi-Pac to provide assistance when your product needs reprocessing, re-blending, or reformatting into the finished product you require. This may include but not be limited to correcting defective, failed, or non-conforming products and reworking them to suit your individual needs.

What costs can I expect?

If experience has taught us anything, it’s that no two businesses operate the same and therefore when we consider costing any job, large or small, the details of the job factor in largely to how the costs are derived. That said, there are some costs that are standarised based on our procedures, but all of which will be discussed and explained thoroughly throughout the process.

Who does ezi-Pac use for transport distribution?

We are fortunate enough to work with various reliable and efficient transport companies in Australia. We’ve built these business partnerships to ensure the best reliability in service for each of our clients, and use the knowledge of each to select the most relatable for our customer needs.

Does ezi-Pac have minimums on volume?

The short answer, no. We value business growth and as such work with business owners who have jobs of all sizes. If you're considering outsourcing your logistics or product rework needs, don't hesitate to get in touch with our team. We'll work together to design a tailored solution that best aligns with your business objectives and supports your growth.

Can ezi-Pac cater to growth in my business?

What we love most about what we do at ezi-Pac is that we not only support the growth of businesses, but we help create growth through providing these solutions. So as you grow, know that one of the benefits of outsourcing your fulfilment needs with ezi-Pac is that you don’t need to worry … we’ve got you covered.

How does 3rd Party Logistics work?

3rd Party Logistics also known as 3PL, is outsourcing your business operational logistics to an external party, like ezi-Pac, who specialise in handling operational logistics processes. This includes warehousing, quality control, stock control, distribution, and much more.

When should I consider using a 3PL company?

If you find your business expanding and building your own warehouse isn’t in your business plan, a 3PL company, such as ezi-Pac can provide you the right alternative to facilitate this growth. With the added appeal of having first hand access to experience and guidance from the ezi-Pac team.

Why does ezi-Pac adhere to strict time schedules?

To ensure we maintain the efficiencies on dispatch, it is imperative that we work together to understand the required timing schedules you may require, and use this information to build into the process. For this to work, and your products be distributed on time and effectively, we ask that you adhere to the schedules outlined when your job is booked.

Does ezi-Pac repackage goods into different configurations as well as arrange different packaging?

Yes is the short answer. ezi-Pac can quote any job configuration and organise your packaging needs to suit the job you have to get done.

Can ezi-Pac organise bar code labels for products?

Bar code labels of various sizes can be produced for your product needs and configuration. In the event the size required is outside the general scope of sizes we have in house, we may need to outsource custom sizes with the trusted suppliers we use, and these costs will be reflected upon quoting the job.

Do ezi-Pac provide estimated times for value add job completion?

Of course. All expectations on the completion of any job will be outlined and communicated through the quoting process. ezi-Pac has a proven reputation for getting the job completed efficiently.

Is ezi-Pac equipped to handle packing and distribution of subscription packs and boxes?

ezi-Pac is the industry standard when it comes to handling subscription boxes, working with some of Australia’s leading subscription box brands. ezi-Pac will take care of the whole process from receipting in stock and packaging for the boxes to handling dispatch to your end customer.